Frequently asked questions
Please tell us what you need. Our team is ready and happy to help.
How quickly can I get a reply on my quotation request?
Within 24 – 48 Hrs
Who do I call for more information about a specific service?
Customer Service Department on+254 711 629 075 | +254 716 026 358/ 76/ 77/ 78
How do I get information about my shipments?
Call Customer service department
How many days does it take to clear my Air / Sea shipment?
Air shipments 24 – 48 Hrs / Sea 4 days (documents to be received 7 days prior to shipment arrival.
How much does it cost to clear a 20 footer or 40 footer Container?
Contact Sales on info@tabaki.co.ke
Do we offer inland transport?
Yes for more details call General Manager Freight on +254 716 026 358
Do we offer warehousing?
Yes for more details call Removals or Warehouse on +254 716 026 358
What documentation do I need to provide for Air or Sea shipments?
Documents Include:
- AWB/BL
- Commercial Invoice
- Import Declaration Form (IDF)
- Insurance Cover Note
- PRO 1B forms from the Ministry of foreign affairs if Diplomatic cargo
What are the most common reasons for delay of my goods at the port?
This include: – Failure to forward clearance documents before the flight/vessel arrives. – Advance Payment not done in good time.